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Траблшутер PRO системное решение сложных бизнес-проблем [RU]
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Траблшутер PRO системное решение сложных бизнес-проблем [RU]

Udemy Instructor
0(188 students)
Self-paced
All Levels

About this course

This course contains the use of artificial intelligence. Представь ситуацию: проект летит под откос, сроки горят, команда спорит о том, «кто виноват», а решение не появляется даже через час обсуждений. Все продолжают лечить симптомы, оставляя настоящую причину в тени.

И вот в комнату заходит человек, которому доверяют самые трудные задачи. Он задаёт несколько точных вопросов, рисует структуру проблемы, быстро обнаруживает узкое место — и за 30 минут команда уже видит чёткий план действий. Это и есть траблшутер.

И таким человеком можешь стать ты. Этот курс создан для тех, кто хочет решать нерешаемое — быстро, системно и уверенно. Ты получишь инструменты, которыми пользуются консультанты, управленцы и аналитики ведущих компаний.

Вместо теории «как должно быть», здесь ты будешь работать с реальными методами, фреймворками и логикой, которая применяется в настоящих бизнес-кейcах. За 10 занятий ты сформируешь собственный траблшутинговый «арсенал»:Раздел 1. Основы бизнес-траблшутинга• Роль траблшутера, отличие от кризис-менеджмента• Четыре шага решения проблем• Формулирование проблемы, SCQA, 5W1H• MECE, логические деревья, дерево причин и целейРаздел 2.

Root Cause Analysis и аналитика• 5 Why, диаграмма Исикавы• Гипотезы и данные• Правило 80/20, Парето• Узкие места TOC, стратификация, матрицы решенийРаздел 3. Креативные методы и TRIZ• SCAMPER, 6 шляп, майндмэппинг• Противоречия, ИКР• 40 принципов ТРИЗ• Морфологический анализ и продвинутые техникиРаздел 4. Фасилитация и командное решение• Модерация сессий, управление конфликтами• Delphi, номинальные техники• Этика и довериеРаздел 5.

Система траблшутера• Карта инструментов• Комбинация методов• План профессионального развитияЭтот курс не похож на те, где рассказывают очевидное. Ты будешь учиться на кейсах, разбирать реальные ситуации и адаптировать инструменты под свои задачи. Каждая техника подаётся так, чтобы ты смог применить её уже завтра.

Если сегодня ты решаешь задачи интуитивно, то после курса сможешь работать системно, быстро и убедительно — так, чтобы к тебе приходили, когда «нужно спасать ситуацию». Старт доступен сразу после оплаты — и каждое занятие приближает тебя к уровню профессионала, которого ценят в любой компании. Присоединяйся, пока места открыты.

Начни развивать навык, который меняет карьерную траекторию. Этот курс содержит использование искусственного интеллекта. Этот курс содержит рекламу.

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Level: All Levels

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Duration: Self-paced

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