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Microsoft Copilot for Work

Udemy Instructor

4.714286(200 students)

Self-paced

All Levels

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This course contains the use of artificial intelligence. Microsoft Copilot is changing the way professionals work across Microsoft 365 by helping automate repetitive tasks, improve productivity, and streamline communication and decision-making. Whether you work with emails, reports, presentations, spreadsheets, meetings, or business data, Copilot can help you complete tasks faster and more efficiently using AI-powered workflows.

In this course, you will learn how to use Microsoft Copilot across tools like Word, Excel, Outlook, Teams, Dynamics 365, and Power BI. You will explore how AI is transforming the workplace, how Copilot compares to other AI tools like ChatGPT, Gemini, and Claude, and how to integrate AI into your daily workflows. The course begins with the foundations of Microsoft Copilot and its core features inside Microsoft 365.

From there, you’ll learn prompt engineering techniques to improve the quality of AI responses, structure better prompts, and use advanced prompting methods for more accurate and actionable outputs. You will also discover how to use Copilot for brainstorming, project planning, agenda creation, research, summarization, reporting, communication, and workflow automation. In addition, the course covers practical applications of Copilot for data analysis, Excel workflows, KPI tracking, dashboards, reporting, and visualization.

Throughout the course, you’ll work with real-world business scenarios related to marketing, sales, customer success, project management, and productivity. You will learn how to automate emails, generate meeting recaps, organize tasks, analyze data, create reports, and support business decisions using AI-powered tools. By the end of this course, you will have a strong practical understanding of Microsoft Copilot and know how to apply it confidently in professional environments to improve efficiency, collaboration, analysis, and business workflows across Microsoft 365.

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"This course contains the use of artificial intelligence."In the dynamic world of warehouse operations, effective inventory management, supply chain management, and warehouse control are key to optimizing efficiency, reducing costs, and ensuring the smooth flow of goods. The Inventory & Supply Chain Management for Warehouse Excellence course is designed to equip you with the essential skills and knowledge to excel in managing warehouse operations and supply chain processes.This course is divided into three key modules:Inventory Management: In this module, you’ll explore the foundational concepts of inventory management, focusing on the implementation and optimization of inventory management systems. You’ll learn how to track stock accurately, maintain optimal inventory levels, and reduce waste within warehouse settings.Inventory Control: This module delves into inventory control strategies and techniques, including stock rotation, cycle counting, and effective stock audits. You’ll gain practical tools to ensure accurate stock levels, reduce overstocking, and improve operational efficiency.Supply Chain Management Training: Here, you’ll learn how supply chain management (SCM) integrates with warehouse operations and logistics. From procurement and demand forecasting to supplier relationships and the five stages of SCM, you’ll gain a comprehensive understanding of how to streamline the entire supply chain process.Role of Warehouse Associates: Gain insight into the essential role of warehouse associates in supporting inventory management and supply chain operations, ensuring efficient workflows and accurate inventory tracking.Through these modules, you’ll develop a holistic skill set that enhances your ability to manage inventory, optimize warehouse workflows, and oversee supply chain operations, all while ensuring efficiency and cost-effectiveness.By the end of this course, you’ll be fully equipped to handle both the inventory management and supply chain aspects of warehouse operations, improving overall productivity and supporting business growth.

Business Continuity: Prepare, Respond and Recover [EN]

Udemy Instructor

This course contains the use of artificial intelligence.Continuity plans are almost always written about the building. What happens if the power fails, if the warehouse burns, if the server goes down.Companies do not usually lose a building. They lose a personAnd not in a fire — on an ordinary Tuesday, to a competitor, with two weeks' notice. What follows is the same sequence every time. The process that person ran turns out to be documented nowhere, because they were the documentation. Nobody can take it over, because a bench was never built for a role nobody classified as critical. And the people who remain cannot absorb it, because headcount was set by what the budget allowed rather than by what the work requires. None of that appears in a plan about the power supply. Real continuity rests on three things: you know your current state, you know your risks by name, and every critical role has a second person.What this course coversForty-one lessons across those three. The current state first: what an audit is and how it differs from analytics, the five mistakes that make it a formality, three levels from compliance to strategic alignment, ten-minute maturity scoring, a thirteen-section checklist with weighted index and 729 items, four data collection methods, the RACI matrix for who runs it, fifteen metrics with formulas, and objection handling. Then risk by name: what human risk is, the heat map, the fraud and safety triangles, cognitive bias and conflict of interest, the 4I model, risks at individual and company level, ISO 31000 and the risk hierarchy, escalation, warning signs at senior level, risk culture, the three lines of defence, a decision checklist, and where accountability lands. Then the second person: why succession is a continuity question, criteria for critical roles, the impact and risk matrix, the nine-box grid, rotations and shadowing, transparency against confidentiality, bench strength and early warning signals. Then capacity: headcount as a cost line and a capability, segmentation, full-time equivalents, gap analysis, Delphi and nominal group forecasting, workload analysis, and optimisation through combining functions and removing duplication rather than cutting people. Then the response itself: hiring under uncertainty, reducing payroll in order of damage, development with no budget, assessing quickly and choosing who goes, delivering that news, and the contingency plan. Finally recovering the operation: the efficiency checklist, a strategy session after disruption, culture as delivery, the goal system, processes and automation, structure and its five drivers, projects, cash flow, infrastructure and procurement, and the accountability table.Every example comes from a company with employeesAll six blocks were recorded for a corporate audience, and five of them for the people function. That is not a stretch, it is the argument: business continuity fails on people rather than on equipment, so a risk register, a succession plan, a headcount calculation and a crisis response are work with people by definition. The operations block is the one part about the function itself, and it carries no industry. The audit block is a method applicable to anything — the 729-item checklist is about the people function, the weighting logic and index construction are not. There is very little to translate here. If you run a network of contractors rather than a payroll, the machinery will be heavier than your situation requires.Who is teaching thisI am Mike Pritula. I built the people system at Preply as it became a unicorn, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.What is includedLifetime access to all 41 lessonsActive instructor support in the Q&A sectionA Udemy Certificate of CompletionWorking material: the maturity scoring, the thirteen-section audit checklist, the risk heat map, ISO 31000, the three lines of defence, the impact and risk matrix, the nine-box grid, gap analysis, and the contingency plan structureContinuity treated as a people problem, which is where it actually breaksWhere to startName one person whose resignation this month would genuinely hurt, then write down who would do their work on the Monday after. If you cannot finish that sentence, you have found your first risk. Enrol now and start today.

Retail Manager & Store Manager: P&L, KPIs, AI, 50+ Tools

Udemy Instructor

This course contains the use of artificial intelligence Out of a $40 basket, the store in this course keeps $3.66. The store manager who knows which line ate the rest gets the next store. Most store managers run the floor, not the numbers. The P&L arrives from head office ready-made, the schedule is cut by 10% in an email, shelves look full while the system says otherwise, and a shrink figure appears once a year with nobody able to explain it. You answer for a result you were never shown how to take apart. This course gives you the other half of the job. You step into a simulation: a chain of 40 home-goods stores, your own Store 17, and a district manager who writes every Monday. Each lesson starts with her email and ends with a file you send back by Friday. Then you open the same file for your own store. What changes after the course You read your P&L like a lab log. Every line as a share of sales, the gap to the chain average as a bridge, and the dollar value of one point for each line. You schedule hours to traffic. The same budget, moved from empty Tuesday mornings into Saturday peaks. You order by reorder point, not by eye. Phantom stock, dead stock and empty shelves become numbers you can act on. You turn shrink into a 30-day plan instead of a yearly surprise. You hire, coach and handle complaints with scripts you can rehearse with an AI role-play before the real conversation. You hand weekly routines to AI and check the result in minutes. Who teaches it Mike has 1,800,000+ course enrollments and 170,000 students, about 200 books on Amazon, and the PHRi, SHRM-CP and HCI sHRBP certifications. He built the HR system of the unicorn Preply and worked at Wargaming and other fast-growing companies. The people side of this course, from hiring to hard conversations, comes from that practice; the store numbers come from public company reports and retail research, and every source is named on the slide. How the course moves First you take the store apart by numbers: the P&L, the daily KPI board, labor hours and inventory. Then you work on people: shrink as behavior, hiring for the season and leading on the floor. Finally you work on the customer and the routine: service recovery, the store walk and an AI assistant for the week. What's included 10 interactive HTML tools, one per lesson, with an example store and a blank mode for yours. PDF of every lesson deck to keep on your desk. Practical assignments on your own store, one action per lesson. Lifetime access to all materials. Active instructor support in Q&A. Certificate of Completion. A section with additional courses, tools and resources. Every month without these numbers is a month your district manager reads them for you. Other managers in your chain are already learning to defend their stores with data. Enroll now and start your first lesson today.

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Microsoft Copilot for Work

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Inventory & Supply Chain Management for Warehouse Excellence

Business Continuity: Prepare, Respond and Recover [EN]

Retail Manager & Store Manager: P&L, KPIs, AI, 50+ Tools

Microsoft Copilot for Work

About this course

Skills you'll gain

Available Coupons

Course Information

This course includes:

Share this course

You May Also Like

Inventory & Supply Chain Management for Warehouse Excellence

Business Continuity: Prepare, Respond and Recover [EN]

Retail Manager & Store Manager: P&L, KPIs, AI, 50+ Tools