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القيادة تحت الضغط: إدارة الفرق واتخاذ القرارات في الأزمات
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القيادة تحت الضغط: إدارة الفرق واتخاذ القرارات في الأزمات

Dr. Ali Hammoud
4.8(141 students)
Self-paced
All Levels

About this course

هل بتحس أحياناً إنو الشغل ما عاد “يمشي طبيعي”؟ أزمة ورا أزمة… اضطرابات بسلاسل التوريد، تقلب أسعار، ضغط عملاء، وإرهاق فرق العمل. بهالواقع الجديد، القيادة تحت الضغط ما بقا خيار—صارت مهارة أساسية لأي مدير، قائد فريق، أو صاحب عمل. بهالكورس العملي رح تتعلّم كيف تحوّل الضغط من حالة ارتجال وتخبّط إلى نظام قيادة واضح: كيف تثبّت فريقك، تسرّع القرارات من دون تهوّر، وتحافظ على استمرارية الشغل حتى بوقت عدم اليقين.

شو رح تتعلّم؟POM (Pressure Operating Mode): كيف تفعل “وضع تشغيل” واضح وقت الأزمة بدل العشوائية. Decision Sprint: قالب عملي لاتخاذ قرار سريع ومنضبط مع حدود حماية ومراجعة منظمة. MVC (Minimum Viable Continuity): كيف تحدد الحد الأدنى اللي لازم يضل شغّال مهما صار.

Continuity Triage Grid: فرز الأعمال: Must Deliver / Simplify / Delay / Stop حسب تأثيرها على العميل والكاش والسمعة والامتثال. CLEAR Communication System: تواصل مختصر وواضح يمنع الإشاعات ويخلق رسالة موحّدة وقت الضغط. Guardrails + WIP: قواعد تقلّل الالتباس وتحدّ الشغل المفتوح لتسريع التنفيذ.

Dependency Map + Plan A/B/C: كشف الاعتماديات ونقاط الضعف وبناء خطط بديلة واقعية. AAR + محاكاة (Tabletop Simulation)رح تشتغل على قوالب جاهزة، قوائم تحقق و متابعه، وتمارين قصيرة بتحطّك مباشرة بوضع التطبيق: كيف تكتب قرار بسرعة وبوضوح، كيف توحّد رسالة الفريق وقت الضغط، وكيف تفرز الأولويات بدل ما تغرق بالمهام. رح تتعلّم كمان كيف تحوّل كل أزمة لفرصة تعلم ، وتوثّق القرارات والمتابعة بطريقة تقلّل تكرار نفس الأخطاء.

الفكرة الأساسية إنك تطلع بأدوات تستخدمها “اليوم قبل بكرا”، مش معلومات بتضل بالدفتر.

Skills you'll gain

Managementar

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Level: All Levels

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Duration: Self-paced

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Instructor: Dr. Ali Hammoud

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  • 📄Downloadable resources
  • 📱Mobile & desktop access
  • 🎓Certificate of completion
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