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KPI Development for HR: Build Effective Performance Systems
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KPI Development for HR: Build Effective Performance Systems

Udemy Instructor
0(2.4K students)
Self-paced
All Levels

About this course

Struggling to measure what really matters in your company? Most businesses set goals without understanding what to measure — resulting in misaligned teams, wasted resources, and performance that never improves. In this course, you’ll learn how to develop an effective KPI system that drives real business results.

No theory overload — just practical tools, frameworks, and real cases you can apply immediately. By the end, you’ll know how to:Identify critical success factors (CSFs)Differentiate between vanity and actionable metricsDesign clear, business-aligned KPIsVisualize data in ways that support leadership decisionsAvoid the most dangerous myths about KPIsWhat’s inside the course:Class 1: What are Key Performance Indicators (KPIs)Four types of indicatorsCharacteristics of effective KPIsLinking KPIs with strategyPast, present, and future-oriented metricsThe 10-80-10 ruleUnderstanding critical success factorsClass 2: Finding Critical Success Factors (CSFs)KPI systems in real companiesFour-stage development processTwo-day workshop structureImpact mapping case: airline exampleClass 3: Selling KPI Changes to StakeholdersProductivity lawsEmotional drivers in KPI adoptionPreparing elevator pitches and proposalsJohn Kotter’s 8 steps to changeClass 4: Designing KPIsCommon trapsMetric formulationCost-benefit evaluation of metricsReformulation and categorization exercisesClass 5: Defining Performance IndicatorsFrom CSFs to KPIsKPI calculationPractice with real-world metricsClass 6: KPI Visualization and TrackingUsing Stephen Few’s best practicesReporting hierarchiesLeveraging available toolsClass 7: Agile Implementation of KPI SystemsThree-step methodSeven foundational building blocksAgile tools like Scrum and KanbanClass 8: Myths That Sabotage Performance MeasurementDebunking common KPI misconceptionsMisuse of KPIs in compensation systemsFinancial vs non-financial KPIsWhy this course:Learn from Mike Pritula — 20+ years in HR, ex-Wargaming, Preply, iDealsGet ready-made templates and toolsJoin an expert-led chat communityEarn a certificate with global recognitionThis is your chance to master performance management and become a data-driven decision-maker. Act now — your seat in this course could be the start of a new level in your career.

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Skills you'll gain

Human ResourcesEnglish

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Level: All Levels

Suitable for learners at this level

Duration: Self-paced

Total course content

Instructor: Udemy Instructor

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This course includes:

  • 📹Video lectures
  • 📄Downloadable resources
  • 📱Mobile & desktop access
  • 🎓Certificate of completion
  • ♾️Lifetime access
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