KPI Development for HR: Build Effective Performance Systems

Struggling to measure what really matters in your company?Most businesses set goals without understanding what to measure — resulting in misaligned teams, wasted resources, and performance that never improves.In this course, you’ll learn how to develop an effective KPI system that drives real business results. No theory overload — just practical tools, frameworks, and real cases you can apply immediately.By the end, you’ll know how to:Identify critical success factors (CSFs)Differentiate between vanity and actionable metricsDesign clear, business-aligned KPIsVisualize data in ways that support leadership decisionsAvoid the most dangerous myths about KPIsWhat’s inside the course:Class 1: What are Key Performance Indicators (KPIs)Four types of indicatorsCharacteristics of effective KPIsLinking KPIs with strategyPast, present, and future-oriented metricsThe 10-80-10 ruleUnderstanding critical success factorsClass 2: Finding Critical Success Factors (CSFs)KPI systems in real companiesFour-stage development processTwo-day workshop structureImpact mapping case: airline exampleClass 3: Selling KPI Changes to StakeholdersProductivity lawsEmotional drivers in KPI adoptionPreparing elevator pitches and proposalsJohn Kotter’s 8 steps to changeClass 4: Designing KPIsCommon trapsMetric formulationCost-benefit evaluation of metricsReformulation and categorization exercisesClass 5: Defining Performance IndicatorsFrom CSFs to KPIsKPI calculationPractice with real-world metricsClass 6: KPI Visualization and TrackingUsing Stephen Few’s best practicesReporting hierarchiesLeveraging available toolsClass 7: Agile Implementation of KPI SystemsThree-step methodSeven foundational building blocksAgile tools like Scrum and KanbanClass 8: Myths That Sabotage Performance MeasurementDebunking common KPI misconceptionsMisuse of KPIs in compensation systemsFinancial vs non-financial KPIsWhy this course:Learn from Mike Pritula — 20+ years in HR, ex-Wargaming, Preply, iDealsGet ready-made templates and toolsJoin an expert-led chat communityEarn a certificate with global recognitionThis is your chance to master performance management and become a data-driven decision-maker.Act now — your seat in this course could be the start of a new level in your career. Enroll today.