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KPI Development for HR: Build Effective Performance Systems

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Struggling to measure what really matters in your company?Most businesses set goals without understanding what to measure — resulting in misaligned teams, wasted resources, and performance that never improves.In this course, you’ll learn how to develop an effective KPI system that drives real business results. No theory overload — just practical tools, frameworks, and real cases you can apply immediately.By the end, you’ll know how to:Identify critical success factors (CSFs)Differentiate between vanity and actionable metricsDesign clear, business-aligned KPIsVisualize data in ways that support leadership decisionsAvoid the most dangerous myths about KPIsWhat’s inside the course:Class 1: What are Key Performance Indicators (KPIs)Four types of indicatorsCharacteristics of effective KPIsLinking KPIs with strategyPast, present, and future-oriented metricsThe 10-80-10 ruleUnderstanding critical success factorsClass 2: Finding Critical Success Factors (CSFs)KPI systems in real companiesFour-stage development processTwo-day workshop structureImpact mapping case: airline exampleClass 3: Selling KPI Changes to StakeholdersProductivity lawsEmotional drivers in KPI adoptionPreparing elevator pitches and proposalsJohn Kotter’s 8 steps to changeClass 4: Designing KPIsCommon trapsMetric formulationCost-benefit evaluation of metricsReformulation and categorization exercisesClass 5: Defining Performance IndicatorsFrom CSFs to KPIsKPI calculationPractice with real-world metricsClass 6: KPI Visualization and TrackingUsing Stephen Few’s best practicesReporting hierarchiesLeveraging available toolsClass 7: Agile Implementation of KPI SystemsThree-step methodSeven foundational building blocksAgile tools like Scrum and KanbanClass 8: Myths That Sabotage Performance MeasurementDebunking common KPI misconceptionsMisuse of KPIs in compensation systemsFinancial vs non-financial KPIsWhy this course:Learn from Mike Pritula — 20+ years in HR, ex-Wargaming, Preply, iDealsGet ready-made templates and toolsJoin an expert-led chat communityEarn a certificate with global recognitionThis is your chance to master performance management and become a data-driven decision-maker.Act now — your seat in this course could be the start of a new level in your career. Enroll today.

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Unlock the Power of Organizational Development to Drive Business TransformationFeeling stuck with broken processes, low engagement, or unclear strategy? Companies today need HR professionals who don’t just support operations — they transform them. This course is your hands-on guide to mastering Organizational Development (OD) and becoming a true business partner.You’ll go far beyond theory. With over 30 ready-to-use tools, step-by-step models, and homework with feedback, you’ll immediately apply what you learn to real business challenges. You’ll uncover how OD works, how to assess problems, plan impactful interventions, and measure ROI — just like consultants from McKinsey or BCG.What you’ll learn:Understand what OD is and how to use itSell OD ideas and launch internal projectsDiagnose organizational issues with professional toolsBuild and implement action plans at all levelsMaster interventions for individuals, teams, and global operationsEvaluate OD success and calculate ROIManage change using Kotter’s and Lewin’s modelsCourse Program:SECTION 1: Foundations of Organizational Development• What is OD and why it matters• Research-Action and PDCA models• OD process step-by-step• When and how to use OD in businessSECTION 2: Launching OD Projects• Selling ideas to leadership• Aligning with business strategy• Using project management and systems thinkingSECTION 3: Diagnosing the Organization• Tools: observations, surveys, interviews• Building needs assessments• Presenting feedback to stakeholdersSECTION 4: Planning Change and Action• Developing cause-effect diagrams• Intervention planning: individual, team, process, globalSECTION 5: Implementing Change• Individual tools: coaching, mentoring, 360-degree feedback• Team tools: team building, brainstorming, process discussions• Global tools: virtual teams, cross-border culturesSECTION 6: Measuring Success and Change• Process and outcome evaluation• Kirkpatrick Model, Balanced Scorecard• Calculating ROISECTION 7: Change Management• Kotter’s 8-step model• Lewin’s change theory• Managing resistance to changeDon’t miss your chance to become the strategic OD leader every company needs.Join now and get instant accessEarn a diploma upon completionReceive personal feedback from Mike PritulaJoin a professional Q&A communityTake the leap. Become the architect of business transformation. Enroll today.

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Udemy Instructor

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KPI Development for HR: Build Effective Performance Systems

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KPI Development for HR: Build Effective Performance Systems

About this course

Skills you'll gain

Available Coupons

Course Information

This course includes:

Share this course

You May Also Like

Organizational Development: Transform Teams and Strategy OD

Mastering Cross-Cultural Communication in Global Teams

High-Volume Hiring Mastery: Recruit Faster and Smarter