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ISO 9001:2026 Lead Implementer: implementar um SGQ

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Este curso contém o uso de inteligência artificial. A ISO 9001 chegou em 2026 à sua sexta edição. Quem implementa hoje um sistema de gestão da qualidade constrói-o segundo esta edição — e precisa de saber o que mudou de facto.

O prefácio da norma indica seis alterações principais: os termos essenciais na cláusula 3, a cultura da qualidade e o comportamento ético como requisito, a separação entre riscos e oportunidades na cláusula 6. 1, um planeamento das alterações reforçado na cláusula 6. 3, um Anexo A muito mais extenso e o desaparecimento do Anexo B.

Este curso ensina cada uma destas alterações diretamente a partir do texto da norma — e separa-as com clareza dos mitos que circulam sobre a revisão. O curso segue a ordem de uma implementação real, e não a numeração das cláusulas: decisão e mandato, business case, governação do projeto e análise de lacunas; depois contexto, âmbito, processos, política, riscos, oportunidades e objetivos; a seguir suporte, operacionalização, avaliação do desempenho e melhoria — até às auditorias de fase 1 e fase 2 do organismo de certificação. Do princípio ao fim, acompanhamos a Meridia Precision Tools GmbH, um fabricante de componentes metálicos de precisão com fábricas em Sindelfingen, Brno e Gliwice.

A nova fábrica de Gliwice implementa o seu SGQ diretamente segundo a edição 2026. Vai ver cada decisão, cada documento e cada erro cometido pelo caminho — com nomes, números e objeções reais. O que está incluído 67 aulas em 9 secções, cerca de 6 horas de vídeo Um pacote de 40 modelos Word — business case, carta do projeto e RACI, análise de lacunas, análise de contexto, registos de riscos e de oportunidades, objetivos da qualidade, registo de calibrações, matriz de competências, programa de auditoria interna, revisão pela gestão, ações corretivas, plano de transição e muito mais — cada um com um exemplo da Meridia já preenchido 8 testes de secção com 64 perguntas e um exame de simulação com 64 perguntas 3 trabalhos práticos com resoluções-modelo completas Para quem este curso é especialmente útil Para quem tem de construir um SGQ de raiz ou fazer a transição de um sistema existente da ISO 9001:2015 para a edição 2026.

Uma aula dedicada trata as dez armadilhas mais comuns na implementação, e outra trata a transição de 2015 para 2026 dentro do período de transição.

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Level: All Levels

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Duration: Self-paced

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Executive Leadership, Management & Communication Skills

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General Management & Leadership

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ISO 9001:2026 Lead Implementer: implementar um SGQ

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