Finance & Accounting
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Financial Services - Overview of Retail Banking
Overview of Retail BankingRetail banking is at the heart of every economy. It’s where individuals manage their finances, access credit, save for the future, and build financial security. This course, Financial Services – Overview of Retail Banking, provides learners with a foundational and practical understanding of the products, services, operations, and regulatory framework that define modern retail banking.Whether you're a budding finance professional, entrepreneur, student, or someone looking to navigate the banking world with confidence, this course will equip you with critical knowledge and practical insights, illustrations and examples. You’ll learn how savings, deposit and current accounts work, the various types of each of these, features, the role of credit cards and personal loans, how mortgages work - high level and how banking services will need to continue to look at ways to remain, increase their focus and be customer-centric in the digital age. I also discuss the importance of digital technology in the current world, how banks are deploying technology and other potential future trends. What you will learn:Definition of what retail banking isStructure of retail bankingSavings accountsCurrent accountsDeposit accountsLoansMortgagesOverdraftsCredit cards and personal loansForeign exchange servicesInsurance wealth management offeringsDigital and mobile banking platformsRegulatory environmentBanking regulations and consumer protection and so much more. Who this course is for?StudentsEntry-level finance professionalsEntrepreneursCustomer service agentsBanking internsBusiness analystsFinancial coachesSME ownersInvestorsCareer changersMarketing professionals in financeCompliance officersTech professionals in fintechBank tellersAdministrative assistants and everyone. Please, feel free to connect and provide feedback. Best regards, Baba Oyewole FCCA
