Business Analyst Pro: BPMN, User Story & Requirements [EN]

This course contains the use of artificial intelligence. Most Business Analyst courses give you theory. After them, people know what a BRD is, remember abbreviations like BABOK and IIBA, and can list elicitation techniques — but when they join their first project, they don’t know where to start.

Business says one thing, IT hears another, requirements change every week, and documentation turns into endless documents no one reads. Sound familiar? This profession is one of the most in-demand on the market, yet entry is blocked by the gap between theory and practice.

Junior BAs often spend years stuck rewriting templates and being afraid to ask stakeholders the wrong question. Meanwhile, companies are looking for analysts who can think, not just document — and they are ready to pay for it. This course is about the real work of a Business Analyst.

No fluff, no academic theory, no retelling of BABOK. In 6 practical sessions, you will master the key tools and approaches used in real projects at real companies. Session 1.

BA mindset — how to distinguish symptoms from problems, formulate a business problem statement, and work within the logic of Problem → Goal → Constraint → Metric. Session 2. Requirements gathering — stakeholder mapping, elicitation techniques, handling conflicting requirements, and prioritization using Value vs Effort.

Session 3. Formalization — User Stories with Acceptance Criteria (Given-When-Then), Use Cases, documentation (BRD/SRS/PRD), and Definition of Ready. Session 4.

Business processes — AS-IS and TO-BE approach, BPMN at a practical level, identifying bottlenecks, and proposing improvements — not just drawing diagrams. Session 5. Systems thinking — context diagrams, functional decomposition, user flows, non-functional requirements (performance, security, SLA), and traceability.

Session 6. Working with IT — BA role in Agile/Scrum/Waterfall, backlog management, change requests, impact analysis, scope control, and defending requirements with both business and IT. The course author is Mike Pritula, creator of the HR system at Preply on its way to a $1.

2B valuation, with 20+ years of experience in Wargaming, iDeals, and Starlightmedia. Over 150,000 students from 185 countries. Mike has worked on dozens of BA projects involving HRIS, ATS, LMS implementations, and business process automation — and knows exactly what separates a strong BA from a weak one.

While you are learning theory and memorizing terms, your peers are already working on real projects and getting offers. Don’t waste time — click “Enroll now” and move from theory to real Business Analyst practice this week.